London's Hero connects online shoppers with in-store associates | Hero
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Solly Garber: ‘How is it that in 2018, e-commerce STILL only accounts for just nine percent of all US retail?’

Believe it or not, e-commerce represents a tiny sliver of total sales in the US. In the last two years, it’s increased from just seven percent to nine percent — and half of that is Amazon. In order for e-commerce to grow, brands must start solving shoppers’ problems by thinking laterally.

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Clever messaging from CEO David Sobie and team | Happy Returns
Retail

With “Return Bars” and “Returnistas”, Happy Returns is eliminating the hassle of returning online orders by mail.

Happy Returns is a new upstart that’s addressing a new need in today’s e-commerce driven world: Rather than doing returns by mail, customers are able to drop off their online returns at a Happy Bar, and Happy Returns handles the rest.

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