Believe it or not, e-commerce represents a tiny sliver of total sales in the US. In the last two years, it’s increased from just seven percent to nine percent — and half of that is Amazon. In order for e-commerce to grow, brands must start solving shoppers’ problems by thinking laterally.
Big players Parachute and Snowe are already several years ahead in the home category at this point, but Year and Day makes a case that they too deserve a place at the table — and fine place settings to match.
With a couple of recent VC-backed furniture busts, no one would’ve blamed VCs for rejecting the furniture space this year. And yet here we are, close to Christmas, and two rising furniture companies — Floyd and Burrow — have both managed to raise two $4M+ rounds. We spoke to Burrow to find out how investors are looking at new furniture brands like theirs in a different light.
Aesop and others realize that modern brand building lies in meeting today’s new consumer in the places they are: the hotel, the restaurant, the boutique. Now the onus is on CPGs to unlock new channels to break out of stalled growth.
For every new brand that takes the long view on customer service (fixing a broken product even if it’s the customer’s fault), there are countless more where the customer relationship ends at the moment of sale.
It doesn’t matter how sophisticated direct-to-consumer brands make their products or supply chains today — if shipments get stacked at the front door of your apartment, that’s a failure. Fortunately, a more thoughtful, seamless future is on the way.
One of Grailed’s most loyal users says the platform “has developed into a buyer’s site that neglects the needs of its sellers”, and he’s had enough. He’s gauging interest in creating a new site that addresses Grailed’s two biggest problems: high seller fees and lowballers.
With the lengthy Rapha sale saga now officially put to bed with this month’s acquisition by Walmart grandsons Steuart and Tom Walton, time has been afforded to reflect back and assess the winners and losers in the deal.
Having just come out of stealth, and with investments in Naadam and True Botanicals, Fabulous Brands is a new $50M fund that’s aiming to provide the growth capital young brands need to get from $5M to $50M in eighteen months.
Happy Returns is a new upstart that’s addressing a new need in today’s e-commerce driven world: Rather than doing returns by mail, customers are able to drop off their online returns at a Happy Bar, and Happy Returns handles the rest.
Perhaps the most astonishing revelation about nude undergarments and apparel is that, compared to, say, the cosmetics industry – of which there’s an overabundance of nude options – in clothing, there are only a handful.